Shipping

At MyGuinea, we strive to deliver our high-quality edible oils, pooja ghee, and edible ghee to you in a timely and secure manner. Please review our shipping policy to understand the delivery process, estimated timelines, and related details.

1. Shipping Locations
  • We currently ship across all over India.
  • International shipping is not available at this time.
2. Processing Time
  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
3. Estimated Delivery Time
  • Standard delivery: 3-7 business days (depending on location).
  • Expedited delivery: Available in select locations at an additional cost.
  • Delivery times may vary due to unforeseen circumstances, including weather conditions, logistics delays, or public holidays.
4. Shipping Charges
  • Shipping charges are calculated based on order value and delivery location.
  • Free shipping details always display at checkout page.
  • Any additional charges (such as COD fees) will be displayed at checkout.
5. Order Tracking
  • Once the order is shipped, customers will receive a tracking number via email/SMS.
  • You can track your order status through order tracking page or given tracking link with relevant transport company website.
6. Failed Delivery & Reattempts
  • If the delivery attempt fails due to an incorrect address or unavailability, a second attempt will be made.
  • If the order remains undelivered, it will be returned to us, and a refund (excluding shipping costs) may be processed based on our return policy.
7. Damaged or Missing Items
  • If you receive a damaged package or a missing item, report it within 24 hours of delivery.
  • Contact us at:
8. Changes to the Shipping Policy
  • We may update our shipping policy periodically. Any changes will be reflected on our website.
  • By placing an order on MyGuinea, you acknowledge and agree to this Shipping Policy.